Shipping Policy
Thank you for shopping with OURHOMEXBODI! We are committed to carefully and efficiently delivering our handcrafted natural plant-based wax fragrance products. Please review our shipping policy to understand how your order will be processed and shipped.
Shipping Location
All of our products are processed and shipped from our business address:
POWER TECHNOLOGY LLC
12625 Shelbyville Rd
Louisville, KY 40243
United States
Shipping Methods and Costs
We offer reliable shipping methods to help ensure your order arrives safely and on time. Shipping costs are calculated based on the items purchased, shipping address, and the shipping method selected at checkout.
For wholesale orders or bulk orders, shipping fees may be calculated separately based on product quantity, package weight, and delivery address.
Processing Time
We usually process and ship orders within 1–3 business days. Please note that processing times may be slightly longer during holidays or busy seasonal periods.
Tracking Your Order
Once your order has been processed and shipped, you will receive a confirmation email with tracking information. You can use this email to track the status and location of your package.
International Shipping
We support shipping to selected international destinations. Delivery time and shipping costs for international orders may vary depending on the destination country, customs clearance process, and carrier availability.
Order Changes and Cancellations
If you need to change or cancel your order, please contact our customer service team as soon as possible. We will do our best to assist you, but please note that once an order has been processed or shipped, changes may no longer be possible.
Contact Us
If you have any questions about our shipping policy, please feel free to contact us:
Address: 12625 Shelbyville Rd, Louisville, KY 40243, United States
Phone: +1 364-710-4109
Email: support@ourhomexbodi.com