We are a small brand dedicated to creating high-quality handcrafted natural plant-based wax candles. We care about every detail, from material selection and fragrance blending to shaping, packaging, and delivery.

We hope you love your OURHOMEXBODI candles. If you are not satisfied with your purchase for any reason, please contact us within 60 days after receiving your order. We will do our best to offer a refund, replacement, or suitable solution.

How to Create and Send a Return

If you need to return an item, please follow the steps below:

1. Please contact us first at support@ourhomexbodi.com.
   
2. Carefully package the item to ensure it is returned in the same condition as received.
   
3. Include a copy of your original invoice, order confirmation, or packing slip.
   
4. Include a short note explaining the reason for the return.
   
5. Ship the return package to the return address below.
   

Return Shipping

If the return is caused by our mistake, damaged items, or product quality issues, we will cover the return shipping cost.

If the return is due to personal reasons, such as changing your mind or ordering the wrong item, the customer may be responsible for the return shipping cost.

Once we receive and inspect your returned item, we will process your refund to the original payment method. Refunds are usually processed within 5–10 business days.

Exchanges

If you would like to exchange an item, please contact us first. We will help confirm whether the replacement item is available.

Return Address

POWER TECHNOLOGY LLC

12625 Shelbyville Rd

Louisville, KY 40243

United States

Contact Us

If you have any questions about returns, refunds, exchanges, or damaged items, please contact us:

Phone: +1 364-710-4109

Email: support@ourhomexbodi.com